Dear Joe Pointer, JP > The URLs work as long as you don't include the route part '9809_Gen'. Thank you for your advice. Yes, they should read: ftp://standard.pictel.com/avc-site/9811_Tor/APC-1449.zip or http://standard.pictel.com/ftp/avc-site/9811_Tor/APC-1449.zip Best regards, Sakae OKUBO (Mr.) *********************************************************** Waseda Research Center Telecommunications Advancement Organization of Japan (TAO) 5th Floor, Nishi-Waseda Bldg. 1-21-1 Nishi-Waseda, Shinjuku-ku, Tokyo 169-0051 Japan Tel: +81 3 5286 3830 Fax: +81 3 5287 7287 e-mail: okubo@giti.or.jp ***********************************************************