Dear Mr. Okubo and SG16 members, Please be advised that I have placed APC-1470 "Requirements for IVR Control in VoIP" from BT into the PictureTel Incoming directory. (Mr. Okubo - Please delete AVC-1470.doc. I forgot that the prefix had changed for a while!) Regards, Pete ================================= Pete Cordell BT Labs E-Mail: pete.cordell@bt-sys.bt.co.uk Tel: +44 1473 646436 Fax: +44 1473 645499 =================================