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Please be advised that services at standard.pictel.com will be inaccessible for some period of time on both 19 and 21 November. This outage is due to a change in our Internet connection, and the change is expected to increase available bandwidth to the ftp repositories and WWW pages here. The first outage will be tomorrow night, 11/19, starting at approximately 5:00pm EST. This outage should last for about an hour. The second outage will be this Saturday, 11/21, starting at 9:00am EST. This outage will last for between three and four hours. Bob Webber PictureTel Corporation